About UCA
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About Urgent Care Association (UCA)

Founded: 2004

Recognized as the largest, most notable trade and professional association in urgent care with more than 3,300 member centers representing urgent care clinical and business professionals from the United States and abroad.



We are an organization of leaders, care providers and suppliers in the field of on-demand, consumer-focused healthcare. We advance our industry and support success through advocacy, education, research, collaboration and high standards of excellence.

We exist to advance and distinguish the role of urgent care and on-demand medicine as a healthcare destination and support the ongoing success of our membership through education, advocacy, community awareness, benchmarking and promoting standards of excellence.


UCA, Your gateway to better

No matter your role in on-demand medicine, UCA is your gateway to better…resources, support, education, on-demand care and more.


The Vision of UCA is to be:

  • The catalyst for a thriving and respected urgent care specialty deemed essential by all for its role in the delivery of on-demand, cost effective, comprehensive, evidence-based medicine.
  •  The premier urgent care association recognized for its innovation and unparalleled ability to serve and engage its members.
  • The foremost resource for the promotion of urgent care and on-demand medicine and those involved in it, so that all stakeholders understand its benefits, seek and have ready access to its valued services.
  • The preeminent provider of urgent care continuing medical and practice management education and tools, certification and accreditation, as well as industry benchmarking.

UCA Values

The UCA values drive everything we do. As an organization we believe in:

  •  A commitment to excellence in all of our endeavors.  We continually seek to improve and distinguish ourselves through innovation and the quality of our work.
  •  Respectful and participatory communication. We promote and encourage thoughtful and collegiate discourse.
  • Industry leadership. We create value for all of our stakeholders by promoting the advancement and recognition of urgent care and on-demand medicine.
  •  Fairness and integrity.  We operate with the highest ethical standards to sustain a community of trust and transparency.

Main Activities

  • Educational Programs: clinical and practice management via conferences, self-study, Fellowships, and monthly Journal of Urgent Care Medicine.
  •  Resources: policy & procedure manual, benchmarking report, topical articles, clinical guidelines, and members-only resources (templates, job descriptions, sample forms).
  • Leadership: criteria for Certified Urgent Care and Accreditation, legislative initiatives, H1N1 pandemic planning.
  • Structure: Headquarters in Warrenville, IL (Chicago suburb). UCA does not own or manage any urgent care centers.


  • Urgent Care Association of America (UCAOA) was founded as a 501(c)6 on November 12, 2004, by Don Kilgore, Dr. John Koehler, Dan Konow, Dr. William Meadows, Dr. Lee Resnick, Marge Simat, and Dr. David Stern.
  • On May 7, 2018, UCAOA became Urgent Care Association (UCA), your gateway to better.



The association's bylaws were updated in January 2018 by unanimous vote of the board. 

As per the bylaws, the UCA financial statements are available for all members to review. The fiscal year is a calendar year.

Daily operations are managed by a Chief Executive Officer, a staff comprising full- and part-time professionals, and 2 urgent care industry consultants.


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