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Adding Lab & Diagnostic Capabilities to the Urgent Care Center

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Adding Lab and Diagnostic Capabilities to the Urgent Care Center

1 hour Audio and Power Point Presentation

Recorded April 27, 2015

Course Objectives:                    

At the conclusion of this session, participants should be able to:    

  • Select the appropriate tests for your urgent care center
  • Choose the proper CLIA certificate based on the tests run in-house
  • Discuss basic CLIA requirements for the urgent care center
  • Develop a quality assessment plan for laboratory tests in the urgent care center
  • Evaluate testing personnel competency

Faculty Bio:


Ann Bachman is a Partner with DoctorsManagement, based in Knoxville, TN, and serves as the Director of the OSHA/CLIA/HIPAA Departments and the American Academy of Provider Offices and Laboratories. Since 1995, Ann has provided technical consulting for numerous physician office laboratories, including instrument purchase and set up, training, regulatory compliance, and evaluation of all data. She has also provided OSHA compliance services for numerous medical and dental practices. In 2003, HIPAA compliance was added to her responsibilities to DoctorsManagement's clients. All three compliance programs include audits with reports, manuals, and training. Since 2006, Ann has served on the faculty for COLA Symposiums. As the Director of the American Academy of Provider Offices and Laboratories, a division of DoctorsMawnagement, Ann is responsible for developing promotional and educational materials, membership newsletter and technical hot-line service. She holds educational seminars and classes on technology and regulatory issues (OSHA, HIPAA and CLIA), contributes articles to trade journals such as Advance for Medical Laboratory Professionals, Tennessee Medical Association Journal and Medical Economics, and writes a monthly OSHA Bulletin, a bi-monthly AAPOL Newsletter for laboratories, the quarterly HIPAA Notes. Prior to coming to Doctors Management, Ann worked in the laboratory of East Tennessee Children’s Hospital, Knoxville, TN.


Salaried; DoctorsManagement

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase. 

Urgent Care Management Certificate (UCMC) Credit 
This course is designated for 1 credit of Legal & Regulatory towards the Urgent Care Management Certificate.


Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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