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Management Considerations for the Growing Urgent Care Center Package

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1 hour Audio and Power Point Presentation

Recorded April 27, 2015

Faculty Bio:

Manny Garza, Founder/President; Mann Phillips Group

Manny Garza is the founder of the Offline to Online Lab & Mann Phillips Group both of which help small business owners get more customers using the internet, as well as other business growth strategies. He recently helped a large urgent care goup develop and implement a company wide initiative to enhance their brand image through improved patient experience training. He is a 25 year veteran of sales and marketing, including 10 years as the vice president of marketing and sales at one of Toyota’s national marketing agencies. His clients include companies in automotive, health care, technology, software development, oil and gas, telecommunications, data analytics and one of the largest non-profits in the country. His quickly growing blog, the Offline to Online Lab, is about the art and science of getting more customers for your offline business in an online world. He's written one book and was a two-time member of Team USA in a six day long motorcycle race.

Disclosures: The above faculty had no relevant financial relationships to disclose.

Credit Information:

Urgent Care Management Certificate (UCMC) Credit 

This course is designated for 1 credit of Operations towards the Urgent Care Management Certificate.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit. 

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