Online Store: Learning
Main Storefront

Language Translation and Accessibility Compliance: Working with Patients who are

Item Options
Sign in for your pricing!
Price: $70.00
Quantity: *

1 hour Audio and Power Point Presentation

Recorded April 28, 2015

Faculty Bio:

Carolyn Stern, MD

Carolyn Stern, MD—Bio Carolyn Stern, MD, is a Board Certified Family Physician. She is a Medical Director and School Physician at Rochester School for the Deaf, and works as an Urgent Care physician at AccelCare in Rochester, NY. Her current consultant appointments are with—the National Board of Medical Examiners, the National Center for Deaf Health Research, the National Association of the Deaf, and the World Federation of the Deaf. She is a founding partner of,, developed to improve health literacy for the Deaf/Hard of Hearing (D/HH) community. provides workshops for the D/HH community and professional development for interpreters. She is a well respected mentor, public speaker, and consultant for health care organizations, interpreters, physicians, and educational institutions to improve health awareness, communication access as well as patient-interpreter-physician relationships. In recent years, she has worked as a mentor for PEPNet Japan, and has orchestrated a Delegation Symposium on “The Deaf and Hard of Hearing Health Care Professional: Achieving Success.” She has presented at: Rehabilitation Institute of Chicago's Summit on Healthcare Access for Americans with Disabilities, in Quebec, at the 21st World Congress of Rehabilitation International, displayed posters at the NIH Summit: The Science of Eliminating Health Disparities, and the Washington State Department of Health, Office of the Deaf and Hard of Hearing. Internationally she testified before the Ministry of Health and Welfare in Japan, advocating for Japanese Deaf persons to become licensed health care professionals. She presented at the Tianjin University of Technology/Pen International: All-China Higher Education Conference. She received her MD degree from Northwestern University Medical School, and completed her Family Medicine Residency at Lutheran General Hospital in Park Ridge, Illinois. She and her husband, Al Spanjer live in Rochester, NY, with their three children.

Disclosures: The above faculty had no relevant financial relationships to disclose.

Credit Information:

This course is designated for 1 credit of Human Resources towards the Urgent Care Management Certificate.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit. 

Membership Management Software Powered by YourMembership  ::  Legal