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Value Stream Mapping

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Value Stream Mapping

1 hour Audio and Power Point Presentation

Recorded April 28, 2015

Course Objectives:                    

At the conclusion of this session, participants should be able to:    

  • Define "Lean" methodology and determine how it can be applied to urgent care staffing
  • Identify processes and practices that could be improved or eliminated by using Lean principles
  • Define value stream mapping and explain its role in identifying key steps in a process or procedure
  • Use value stream mapping to address and simplify everyday tasks
  • Practice creating a basic value stream map


Faculty Bio:

Jason Call

Jason Call is the director of national accounts in the CompHealth locum tenens division. A problem solver by nature, Jason was an early proponent of CompHealth implementing a formal Lean program. For the past five years, he has been an active participant, facilitator, and champion of Lean events at CompHealth and with many of their clients. Prior to joining CompHealth in 2006, Jason worked in the technology sector as a sales representative, sales trainer, technical trainer, network engineer, and managing consultant.


Disclosures:  The above faculty had no relevant financial relationships to disclose.


Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase. 

Urgent Care Management Certificate (UCMC) Credit 
This course is designated for 1 credit of Operations towards the Urgent Care Management Certificate.


Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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