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UC Crossroads - Getting Paid for Higher Acuity Visits

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Dealing with Case Rates:  Getting paid for Higher Acuity Visits and Procedures

1 hour Audio and Power Point Presentation

Recorded April 28, 2015

Course Objectives:                    

At the conclusion of this session, participants should be able to:    

  • Understand your rates: global and fee for services options
  • Know how to define and deal with challenges for urgent care owners in 2015 - urgent care is becoming the new primary care
  • Understand maximum capacity of services per physician per hour
  • Understand treatment model: Low intensity vs higher acuity visits billing
  • Understand strategies to expand urgent care business services

Faculty Bio:

Olga Khabinskay

Olga Khabinskay is COO of WCH Service Bureau, a global service provider for the healthcare industry focused on helping doctors improve their practice operations. She is involved in the strategic development and growth of the company as well, which has offices in several countries. Olga is also focused on ensuring superior customer service nationwide along with designing personalized solutions for clients who often turn to WCH, plagued by reimbursement issues, faulty practice management and other revenue management problems. With the recent crackdown on practices by Medicare, WCH is working with its clients to ensure they are conforming to regulations. Olga joined WCH in 2003, shortly after the company was founded, as a credentialing specialist. She became manager of the credentialing department and gained experience in billing and auditing, rising to her most recent position as GM. Prior to joining WCH, Olga was an assistant manager at a medical office for five years, where she handled patient care, reimbursement needs and contract issues. As a result, she is highly trained and experienced in HIPPA regulations, insurance networking, client relations and legal practice issues. Through the Company, Olga is a member of many industry organizations including the American Health Information Management Association (AHIMA); the American Medical Billing Association (AMBA); American Association of Professional Coders (AAPC), Professional Association of Healthcare Management (PAHCOM) and the Health Care Compliance Association (HCCA). Olga is an avid marathon runner and has participated in several cancer charity races including the Susan B. Komen Race for the Cure on the WCH Panthers team. She graduated with a B.A. in Communication Sciences and Disorders from Adelphi University and is currently working on her masters in Keller Graduate School of Management‏ specializing in healthcare management.

Disclosures:  The above faculty had no relevant financial relationships to disclose.


Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase. 

Urgent Care Management Certificate (UCMC) Credit 
This course is designated for 1 credit of Billing and Coding towards the Urgent Care Management Certificate. 

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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