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Hospital UC Strategies for Driving Downstream Rev

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Hospital Urgent Care Strategies for Driving Downstream Revenue (Hospital Owned UC)

1 hour Audio and Power Point Presentation

Recorded April 28, 2015

Course Objectives:                    

At the conclusion of this session, participants should be able to:      

  • List three method to Market your Urgent Care to a local Hospital
  • List the primary focus for The Hospital CFO and relationships with UCC
  • Describe Downstream Revenue
  • Describe Hospital and Specialty Referral relationships
  • Define the Hub and Spoke Model for a Healthcare System

Faculty Bio:

Michael F. Boyle, MD, MBA, FACEP

Dr. Boyle is the Regional Medical Director for ECI Healthcare Partner’s Inc. managing hospital affiliated Emergency Departments and Urgent Care Centers in the Northeastern United States. He is trained and board certified in Emergency Medicine with over 20 years of clinical and administrative experience, is a certified DOT Examiner, and obtained an MBA in Healthcare Management. He published the first book on the management of Urgent Care Centers (The Healthcare Executives Guide to Urgent Cares Center and Freestanding EDs, 2012, Healhtleaders media, and has written extensively on emergency medicine, urgent care, provider efficiency and operations management in healthcare. He lectures with UCAOA and several other organizations along with providing consultative services to hospital systems, private venders, and interested investors. Working with over 20 healthcare systems, he has assisted in ED/Urgent Care design, Hospital Wide Efficiency, Patient Satisfaction, Revenue Cycle Management, and Healthcare reform processes. He works in telemedicine and triage programs providing direct patient care, evalautes revenue potential and flow improvements with directed patient referrals.


Disclosures: The above faculty had no relevant financial relationships to disclose. 

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase. 

Urgent Care Management Certificate (UCMC) Credit 
This course is designated for 1 credit of Marketing and Copmmunications towards the Urgent Care Management Certificate.


Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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