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Achieving Best Practices through the Accreditation Standards: Governance, Human

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 Best Practices-Governance, Human Resources & Physical Environment

 I hour Audio and Power Point Presentation

Course Description-Learning Objectives:

  • Learn how to set up or refine the policies and procedures of your urgent care center by reviewing Accreditation standards for governance, human resources and physical environment
  • Review sample standards and success indicators for each of these areas and learn different ways to meet these standards
  • Learn how to involve your whole staff in adopting the best practices outlined in the standards.
  • Learn how to maintain these standards in your organization over time.
  • Discover resources available to help you incorporate these best practices into your centers.

Faculty Bio:

Hazel Bluestein

Dr. Bluestein is the Chief Medical Officer at Premier Urgent Care, a rapidly growing group of private urgent care offices in PA, NJ, and DE.  She is Board Certified in Family Medicine and has been with Premier since 2011. She attended the Medical College of Pennsylvania in Philadelphia; completed her residency at Montgomery Hospital and her fellowship at Temple University School of Medicine. Dr Bluestein has both taught and practiced medicine in the ambulatory setting as well as hospital, ICU and Nursery.  As the Director of a Family Medicine Residency training program for the prior 10 years, she has experience in education, leadership, quality and policy issues.  She brings 30 years medical experience to the Urgent Care team; her areas of expertise include surgical procedures in the office setting and education/training for the Premier Providers. Her duties include management and training of all the clinical aspects of the Premier Urgent Care offices, including clinical practice too. 

  • Credit Information:

    Designation Statement
    The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

    Accreditation Statement
    This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase. 

     Urgent Care Management Certificate (UCMC) Credit 
    This course is designated for 1 credit of Clinical Considerations & Quality towards the Urgent Care Management Certificate.

    Submitting for Credit:  

    If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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