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Convention 2015: Main Convention Bundle

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The below sessions include audio and power points.

  1. Achieving Best Practices through the Accreditation Standards: Governance, Human Resources and Physical Environment
  2. Achieving Best Practices through the Accreditation Standards: Health Record Management and Quality Improvement
  3. Achieving Best Practices through the Accreditation Standards: Patient Care Processes and Patient Privacy, Rights and Responsibilities
  4. Achieving Best Practices through the Accreditation Standards:Starting the Accreditation Process
  5. Achieving Best Practices through the Accreditation Standards - Panel Discussion: Benefits to Your Organization 
  6. Achieving Optimal Clinical Flow
  7. Ask the Experts Panel (No CME Credit)
  8. Billing/Coding in the World of Flat Fee Contracts (Covers S-Codes).
  9. Business Contracts: Turn Any Contract to Your Advantage
  10. Challenges & Opportunities of a Hospital Owned & Operated UCC: Growth in a Competitive Market (Hospital Owned UC)
  11. Clinical Jeopardy (Adv. Clinical) (No CME Credit)
  12. Closing Keynote: Connecting the Healthcare Disconnect
  13. Coding Audits and Compliance
  14. Connecting with theGreater Healthcare System: Urgent Care in ACOs, Skinny Networks, Capitation, etc. (Hospital Owned UC)
  15. Consumer Attitudes, Awareness, Understanding and Behavior Regarding Urgent Care
  16. Dealing With Case Rates: Getting Paid for Higher Acuity Visits and Procedures
  17. Developing a Patient Focused Culture
  18. Differentiating Your Practice in a Market Saturated with Walk-In Choices
  19. Disruptive Providers and How to Deal with Them
  20. Goals, Organizational Priorities, Leadership and Performance Indicators
  21. Hospital Urgent Care Strategies for Driving Downstream Revenue (Hospital Owned UC)
  22. How to Connect and Make an Impact on Local Government- Panel Discussion (No CME Credit)
  23. ICD-10 Readiness: Things to Do Before You Start
  24. Incorporating Occupational Health Services Into Urgent Care Clinics
  25. Integration of Urgent Care and Primary Care
  26. Introduction to Telemedicine for Urgent Care Operators and Clinicians
  27. Leveraging Digital, Social, and Mobile Marketing to Drive Volumes
  28. Medical Malpractice Insurance Cost Containment and Risk Management Panel
  29. Megatrend of Patient Centricity and the Role of Retail and Digital Health
  30. Mergers & Acquisitions - Buy and Sell Panel (No CME Credit)
  31. Mergers & Acquisitions Hospital Joint Ventures Panel (No CME Credit)
  32. Operationalizing Your Mission: Strategies for Translating Values and Vision to Front Line Staff Action in the Urgent Care Setting
  33. Positioning For Growth: Developing Scalable, Repeatable Processes (Focus on Methods & Procedures)
  34. PR 201: Quote This. Not That. A Reporter’s Guide for Doing a Great Media Interview
  35. Process Improvement via Patient Facing Technology- Panel Discussion
  36. Recruiting, Interviewing and Hiring Insights: How to Comply with the Law and Attract Top Talent
  37. Role of Urgent Care in Integrated Care Delivery Systems
  38. Smart Strategies for Employee Termination
  39. Sustaining Customer Service Success in the Urgent Care Setting
  40. The Early Years: 0-5 years of Urgent Care Operation
  41. The Importance of Media Relations and How to Work with Media
  42. The Utilization of Physician Assistants and Nurse Practitioners in your Clinic
  43. Urgent Care at the Crossroads: Critical Issues Affecting the Industry in 2015
  44. Value Stream Mapping
  45. Why coding knowledge/expertise is important even with an EMR system
CME Sessions 

  1. Are you Making these Common Pediatric Mistakes? (Basic Clinical)
  2. Clinical Practice Risk Management when working with PA/NP Part 1 (Adv. Clinical)
  3. Clinical Practice Risk Management when working with PA/NP Part 2 (Adv. Clinical)
  4. Dermatology Review: Top 15 Rashes in Urgent Care (Basic Clinical)
  5. Drug Testing (Basic Clinical)
  6. EKG (Adv. Clinical)
  7. Evaluation of TB Exposures and Blood Borne Pathogen Exposures (Basic Clinical)
  8. Gynecological Case Studies (Basic Clinical)
  9. Making Sound Decisions in Urgent Care Practice (Adv. Clinical)
  10. Management for MDs (Basic Clinical)
  11. More X-ray Findings You Don’t Want To Miss (Adv. Clinical)
  12. Pediatric Cough (Basic Clinical)
  13. Sexually Transmitted Infections & The New HIV Protection Guidelines (Basic Clinical)
  14. Should I X-ray That? When X-rays Are Not Always Necessary (Basic Clinical)
  15. The Rapid Urgent Care Neurological Exam (Adv. Clinical)
  16. Urgent Evaluation of Syncope: How to Rule-Out Life-Threatening Illness with a Bedside Exam (Adv. Clinical)
  17. Utilizing Part Time Employees
  18. Xray Findings You Don't Want To Miss

Faculty: Information on the faculty is available in the individual sessions

Credit Information:

Designation Statement

The Urgent Care Association of America designates this enduring material activity for a maximum of  16 AMA PRA Category 1 Credit(s)TM . Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Accreditation Statement
The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

UCMC Credit

Many of the Practice Management Sessions are available for UCMC Credit.

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