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Developing Mutually Beneficial Relationships w/Primary Care Physicians and Other

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1 hour Audio and Power Point Presentation

Recorded September 24, 2015

Collaborating with other healthcare providers will improve patient care along with safety and satisfaction, while making your UCC the preferred provider in your market. Acquire skills to apply strategies that work in a variety of settings; from rural markets - where access is limited - to highly competitive markets where UCC differentiation is vital. Develop key protocols to manage referrals, promote safe patient hand-offs and optimize transitions easily and effectively.

Faculty Bio:

Robin Shannon, RN, MN, MBA, Vice President and General Manager of Documentation Solutions at T-System, utilizes her clinical and business expertise to lead the company’s flagship documentation solution, T Sheets® and a new urgent care solution, T Sheets Digital. Robin is responsible for developing innovative solutions for the emergent and urgent care markets that leverage T-System’s core strengths in clinical content and intuitive workflow.

Credit Information:

Urgent Care Management Certificate (UCMC) Credit 

This course is designated for 1 credit of Marketing and Communications towards the Urgent Care Management Certificate.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit. 

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