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Fall 15 Conference Bundle

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2015 Urgent Care Fall Conference Recordings Bundle

Buy all recorded sessions from the 2015 Urgent Care Fall Conference to save 80% off the list price if you were to purchase each session individually! That's less than $10 per CME credit. This bundle includes 62 recorded sessions, plus one bonus recording. Below are the tracks and sessions included in the bundle (each recording or session is approximately one (1) hour). 

Adult Clinical Track

10 total recordings

Features all new clinical adult case-based presentations to better prepare urgent care practitioners to treat diverse patient populations.

  • Adult UC Family Feud - Sean McNeeley
  • Facial Blocks - Maryjo Tobin
  • How to Treat Dental Emergencies Seen in the Urgent Care Setting  - Maryjo Tobin
  • Mediation Issues - Jasmeet Singh Bhogal
  • Skin Infection and Injuries - Steven Engelberg
  • How to Spot the Well-appearing Patient Who Will Soon Be Dead - Michael Weinstock
  • Necrotizing Soft Tissue Infections (NSTIs) - Michael Weinstock
  • Preventing Readmissions - Leslie Zun
  • Depression and Suicidality in Urgent Care Patients - David Hoyer
  • Pain Management in Urgent Care - Tracey Davidoff

Comprehensive Clinic Start-Up Track

10 total recordings

Sessions in this track are updated and revised to keep up with the changing urgent care landscape. UCAOA pioneered the concept of a clinic startup program to allow new and seasoned clinic owners, administrators and operators as well as financial investors and entrepreneurs invaluable insight on how to effectively and efficiently operate an urgent care center. 

  • Megatrends in Urgent Care - David Stern
  • Site Selection - Alan Ayers
  • Goals, Organizational Priorities, Leadership, Key Performance Indicators  - Steve Sellars & Manny Garza
  • Starting Strong:  Legal Considerations and Recommendations - Kurt Tullar
  • Financial Management - Martin Karpiel
  • Contracting - Tammy Mallow
  • Setting Up a Lab - Milly Keeler
  • Startup Compliance: OSHA and HIPPA Policies & Procedures - Kelly Ogle
  • Physician Agreements for Employees and Independent Contractors - Spencer Hamer
  • Grassroots Marketing - Logan McCall

Differentiating Your Center in Competitive Markets Track

10 total recordings

With increased competition in the urgent care marketplace, it’s important to differentiate your center from others. Gain intelligence from secret shopping and behavioral insights of urgent care consumers. Delve into the patient experience and learn how your center’s physical appearance is crucial to business. 

  • Insights and Intelligence from Secret Shopping - Kristin Baird
  • Best Practices and Case Studies:  Branding and Brand Differentiation via Marketing - Chris Behan
  • Behavioral Insights to the Urgent Care Consumer - Kristin Baird
  • Working with News Media to Promote your Practice - Phil Rainier & Shannon Quinn
  • Emerging UC Market Dynamics from Consolidation / M&A Activity - Dexter Braff
  • Do You Own Your Online Reputation, or Is It Owning You? - Chris Behan
  • Customer Service and Patient Retention - Cameron Cox
  • Adapting Your Business to a Changing Healthcare Consumer - Cameron Cox
  • Panel Discussion: Telemedicine for the Urgent Care Operator: The How, What, When, Who, Etc. - Moderated by Bernie Kuhn
  • Executing a Turnaround: A Strategic Approach to Evaluating and Improving Your Center's Performance - Luke Hart 

Bonus Recording! Regulatory Lunch & Learn

This session examines federal and state regulatory activities influencing urgent care, and provides best practices on how you can favorably impact change and minimize barriers to urgent care practice while helping government and other agencies recognize the substantial benefits urgent care centers offer. 

  • Regulatory Trends - What they Mean for the Future of Urgent Care - Camille Bonta



Integrating Primary Care & Connecting with Your Community's Healthcare Resources Track

11 total recordings

Urgent care is uniquely positioned to be the “front door” to a community’s healthcare resources, but it can only happen through connectivity. Expand on your thriving urgent care business by building deeper relationships with specialists, hospitals and payers. Obtain the necessary knowledge to run a primary care practice parallel to urgent care, understanding the differences in billing, contracting and credentialing for each entity while discerning how best to schedule and manage walk-ins and appointments.

  • Building Mutually Beneficial Relationships in the Continuum of Care  - David Lee
  • Scheduling: Managing Walk-ins and Appointments - Sandra Jones
  • Developing Mutually Beneficial Relationships with Primary Care Physicians and Other Healthcare Providers - Robin Shannon
  • State Medicaid Expansion and the Opportunities for Urgent Care - Steven Berkowitz
  • Integrating Occupational Medicine into the Urgent Care Center - Bonnie Peterson
  • Utilizing the Health Systems Resources to Raise Awareness, Promote, and Drive Volume to Hospital Affiliated Urgent Care Centers - Jean Hitchcock
  • Stark Law Considerations for Growing Urgent Care Practices - Debbi Johnstone
  • Hospital Insights on Urgent Care in an Integrated Delivery Model - Greg Carroll
  • Running Urgent Care Parallel to Primary Care - Managing Referral and Specialists - Michael Boyle
  • Billing/Contracting/Credentialing Differences - Tammy Mallow
  • Post Inpatient Stay Follow-up: Preventing Readmissions (Health Systems) - Michael Boyle

Operations 2.0: Practical Insights for Improving Day-to-Day Track

11 total recordings
Take a 1,000-foot view of your center’s operation to see what improvements need to be made. Benchmark your center against best-in-class elements defined for today’s urgent care market, dive into clinic workflow measurement and improve turnaround times, and analyze emerging trends in telemedicine, OccMed integration and new available technologies.

  • Defining the Elements of "Best in Class" Urgent Care - Martin Karpiel
  • Best Practices in Creating an Organizational Quality Plan for the Practice Manager - Laurel Stoimenoff & Cindi Lang
  • Effectively Managing People in the Urgent Care Center - Sarah Arora
  • Integrating Occupational Medicine into the Urgent Care Center - Bonnie Peterson
  • Policy & Procedures: Patient Time-of-Service Collections - Jeff Pendino
  • Using Digital Patient Intake to Grow Center Profitability - Joshua Tirado
  • The Utilization of Physician Assistants and Nurse Practitioners in Your Clinic - Steven Engelberg
  • Measurement of Clinic Flow and Improvement of Turnaround Times - Steven Engelberg
  • Psychology of Waiting to Improve Overall Patient Satisfaction - Michael Burke
  • Improving Communications of Center Teams - Paula Dunne

Pediatric Clinical Track

10 total recordings 
Features all new pediatric case-based presentations to better prepare urgent care practitioners to treat diverse patient populations.

  • Avoid These Common Pediatric Mistakes - Victor Chou
  • Ear's the Thing: Otitis, Otalgia and Other Ear Complaints and Conditions - Charlene Morris
  • Care and Treatment of Children with Special Needs - Sandra Jones
  • The Vomiting Child: When to Worry - Charlene Morris
  • Infant-Child Fever - Stephen Beasley
  • Evaluation and Management of Children with Concussions - Stephen Beasley
  • Pediatric Respiratory Illness - Joseph Toscano
  • Ask the Experts Panel - Moderated by Tracey Davidoff
  • Pediatric Jeopardy - Sean McNeeley
  • Pediatric Orthopedics - Joseph Toscano

Designation Statement
The Urgent Care Association of America designates this enduring material for a maximum of 42 AMA PRA Category 1TM Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. 

Credit for these courses is good for 1 year from date of purchase. 

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