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Care Coordination Package

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1 hour Audio and Power Point Presentation

Recorded April 20, 2016

Urgent care centers are often considered the front door to the community's healthcare system, as a number of patients who arrive in an urgent care center will need to receive further care. In this session, attendees learn how to achieve safe and effective care coordination. The presenter reviews key processes for managing patient referrals, promoting safe patient hand-offs, and optimizing transitions as well as strategies for collaborating with other healthcare providers.

Faculty Bio: Robin Shannon, MBA, RN, MN

Robin Shannon, RN, MN, MBA, is the chief product officer for T-System, a healthcare IT company that advances care delivery and financial outcomes for episodic care. She utilizes her clinical and business expertise to lead and develop innovative solutions for the emergent and urgent care markets that leverage T-System’s core strengths in clinical content and intuitive workflow.

Urgent Care Management Certificate

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.

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