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Clinic Startup Primer:  Clinic Setup

1 hour Audio and Power Point Presentation

Recorded April 17, 2016

Course Description:

Trying to get a handle on the project list for starting your new urgent care center? This course can help in developing a comprehensive furniture, fixture, and equipment (FF&E) list, establish a budget, create a timeline, and learn more about the available resources for purchasing new, used, and refurbished equipment. Learn what equipment is necessary during startup, and what can be purchased later in order to reduce start-up expenses. Align purchases with the services being offered, and determine the ROI of common devices/equipment.

Learning Objectives: 

  • Identify the necessary capital equipment for the initial start-up, plan the associated budget and create a reasonable timeline for purchase.
  • Create a formulary for necessary disposables, medications, and durable medical equipment (DME) as well as other ancillary supplies.
  • Differentiate between CLIA-Waived and CLIA-Moderate laboratory tests and determine the appropriate level of testing needed for their INITIAL operations.
  • Develope a budget for all FF&E necessary for the start-up of the facility and evaluate the "pros/cons" of new vs used equipment and lease vs purchasing as it applies to the budget.
  • Indentify the components of an effective supply inventory management system and the current methodologies available.

Faculty Bio:  Patrice Pash, BSN RN

Patrice Pash is DocuTap's new Director of Consulting Services. As the leading provider provider of integrated electrpnic medical records (EMR) and practice management technology for urgent care, she assists with the development or expansion of urgent care services, bringing the experience of over 150 successful start-ups to her clients. Prior to joining DocuTap, Pash worked for nearly two decades on similar urgent care consulting engagements throughout the United States and abroad for other industry notable EMR groups. She has collaborated with physicians, non-physicians, health systems and investor groups of varying sizes, consulting on a wide variety of urgent care start-up topics including site selection and feasibility, operations, compliance, and planning. Her operational knowledge was gained from first-hand urgent care experience working with Physicians Immediate Care. During her employment as Assistant Director of Clinical Services, she was instrumental in the numerous start-up and expansion projects during the organization’s growth. Additionally, she provided the oversight for the multi-clinic inventory management, as well as directed the vendor negotiations. Working with the staff, she also assisted with training and compliance, helping to develop PIC’s first clinical staff training manual. Her medical background includes clinical nursing, with experience in emergency medicine and cardiology. She is a former nationally registered Paramedic/ Firefighter and former rescue diver. She has also been instructor for the American Heart Association in CPR/AED, ACLS, BTLS, as well as an adjunct instructor for the local EMS program. Her experience also includes training for breath alcohol and drug screen collection as well as certified audiometry. Patrice is a member of the National Society of Certified Healthcare Business Consultants. Married to her husband, David for twenty years this summer, they have two sons. Patrice is an avid Steelers fan and with her family, enjoys a variety of sports and outdoor activities.

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.

Urgent Care Management Certificate 

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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