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Assessing and Turning Around an Urgent Care Operation Package

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1 hour Audio and Power Point Presentation

Recorded April 17, 2016

Discover how to assess your practice's strengths and weaknesses on a holistic basis to improve overall center performance. Key concepts are provided for determining an end goal for your practice; developing a long-term strategic plan underpinned by strong operational discipline; building a financial model, allowing you to make better informed business decisions that manage risk long term; and learning the key drivers of culture that allow you to build a positive business culture, helping to drive business success. Participants also learn how to assess a capital structure a creditor situation and engage stakeholders regarding your strategic plan.

Faculty Bio:  Luke Hart

Luke is Co-Founder of Hart Business Consulting, a practice that advises small to mid-size businesses. Luke works with a variety of medical practices on matters including operational reviews, specific operational or financial issues, business culture and leadership problems, turn-around and creditor situations and preparing companies for sale. Previously Luke was CEO of Advantage Urgent Care, a leading urgent care provider in Arizona. Facing bankruptcy, AUC engaged Luke in 2012 to turn around the business and negotiate/execute a sale, which was successfully achieved in 2014.


Crdit Information:

Urgent Care Management Certificate 

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.

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