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Safety of Employees and Patients (Disaster Recovery/Business Continuity)

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Safety of Employees and Patients (Disaster Recovery/Business Continuity

1 hour Audio and Power Point Presentation

Recorded April 19, 2016

Course Description:

The evening news is filled with reports of workplace violence, crime, and devastating weather. With the growth and popularity of urgent care centers, the staff and patients are often caught in the middle of these awful and sometimes tragic events. How can your facility be prepared should a natural disaster or violent crime occur? Learn how to assess your operations for risks and plan ahead; training your staff and implementing safeguards that can help prevent crime and potential loss of property or injury. Prepare and organize available resources in the event of a disaster to prevent interruption of business.

Learning Objectives: 

     •Identify potential fire hazards, plan for evacuation and create an effective policy/procedure for conducting regular fire drills within the facility.
    •Identify the rules applicable to "concealed carry" in their state and develop appropriate policy/procedure to manage posting requirements, patients with CC and other associated hazards.
    •Identify risks associated with narcotics, cash and other "valuables" kept on-site and formulate policies and procedures to deter or prevent theft as well as responses should theft (internal or external) occur.
    •Identify elements to improve safety and security for employees, equipment, supplies, narcotics and other resources within the facility.
    •Create a plan and identify resources for development of a BUSINESS CONTINUITY PLAN should a disaster occur significantly affecting operations of their urgent care center.

Faculty Bio:  Patrice Pash, BSN RN

Patrice Pash is DocuTap's new Director of Consulting Services. As the leading provider provider of integrated electrpnic medical records (EMR) and practice management technology for urgent care, she assists with the development or expansion of urgent care services, bringing the experience of over 150 successful start-ups to her clients. Prior to joining DocuTap, Pash worked for nearly two decades on similar urgent care consulting engagements throughout the United States and abroad for other industry notable EMR groups. She has collaborated with physicians, non-physicians, health systems and investor groups of varying sizes, consulting on a wide variety of urgent care start-up topics including site selection and feasibility, operations, compliance, and planning. Her operational knowledge was gained from first-hand urgent care experience working with Physicians Immediate Care. During her employment as Assistant Director of Clinical Services, she was instrumental in the numerous start-up and expansion projects during the organization’s growth. Additionally, she provided the oversight for the multi-clinic inventory management, as well as directed the vendor negotiations. Working with the staff, she also assisted with training and compliance, helping to develop PIC’s first clinical staff training manual. Her medical background includes clinical nursing, with experience in emergency medicine and cardiology. She is a former nationally registered Paramedic/ Firefighter and former rescue diver. She has also been instructor for the American Heart Association in CPR/AED, ACLS, BTLS, as well as an adjunct instructor for the local EMS program. Her experience also includes training for breath alcohol and drug screen collection as well as certified audiometry. Patrice is a member of the National Society of Certified Healthcare Business Consultants. Married to her husband, David for twenty years this summer, they have two sons. Patrice is an avid Steelers fan and with her family, enjoys a variety of sports and outdoor activities.

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.

Urgent Care Management Certificate 

Earn 1 UCMC credit in Human Resources by listening to this recorded session.

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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