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Teamwork Makes the Dream Work Package

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<p>1 hour Audio and Power Point Presentation</p><p>Recorded April 17, 2016</p><p>Are you struggling with team work at your center? There are practical ideas about staffing and hiring that can help. Learn about metrics to assist you to manage the urgent care operation. Leave with tools that you can apply to promote a turnaround and teamwork in your urgent care center.</p><p><strong>Faculty Bio: <span style="background-color: rgb(252, 253, 254);">Mary Kate Dilts Skaggs, DNP, RN, NE-BC</span></strong></p><div style="width: 950px; padding-top: 7px; letter-spacing: normal; background-color: rgb(252, 253, 254);">Ms. Dilts Skaggs has 35 years experience in nursing and 25 years experience in nursing administration. She has 20 years experience in Urgent Care management and currently manages 3 Urgent Care Centers with a combined volume of 60,000 annual visits. She is a national speaker for topics on process improvement and customer service.</div><div><strong style="color: rgb(102, 102, 102);"> </strong></div><div><strong style="color: rgb(102, 102, 102);">Credit Information:</strong></div><p> </p><p class="" style="color: rgb(102, 102, 102);"><strong>Designation Statement<br></strong>The Urgent Care Association of America designates this enduring material activity for a maximum of <em>1 AMA PRA Category 1 Credit(s)TM</em>. Physicians should claim only the credit commensurate with the extent of their participation in the activity. <br><br><strong>Accreditation Statement<br></strong>This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. </p><p style="color: rgb(102, 102, 102); margin: 0in 0in 7.5pt;"><strong><span style="letter-spacing: 0.4pt;">Urgent Care Management Certificate </span></strong></p><p style="color: rgb(102, 102, 102);"><span style="letter-spacing: 0.4pt;">Earn 1 UCMC credit in Human Resources by listening to this recorded session.</span></p><p style="color: rgb(102, 102, 102);"><b style="background-color: transparent;"><span style="letter-spacing: 0.4pt;">Submitting for Credit: </span></b></p><p class="" style="color: rgb(102, 102, 102); margin-bottom: 7.5pt; background: none 0% 0% repeat scroll transparent;"><span style="letter-spacing: 0.4pt;">If you would like to submit for either of the credit above, once you complete the activity you must <b>submit for credit </b>you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.</span></p>
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