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Hospital Urgent Care in an Integrated Delivery Model

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Hospital Urgent Care in an Integrated Delivery Model

1 hour Audio and Power Point Presentation

Recorded April 19, 2016

Course Description:

The future of urgent care involves integration into the larger healthcare system. Clinical integration and hospital affiliation provide financial and IT resources. Hospital systems require sites that are lower in cost, accessible, with solid customer services skills. In addition, population health and urgent care programs share many common goals. Integrated networks provide subspecialty referral support including orthopedics, ophthalmology, and others. Branding with a health system name may increase patient volume. Health care will see consolidation, but urgent care integration into a larger system may help in financial survival.

Learning Objectives: 

    •Identify Clinically Integrated Network
    •Contrast Fee For Service Reimbursement to Population Health
    •List the 4 Unique similarities with Urgent Care focus and Population Health
    •Describe Marketing strategies for your Center to Hospitals and CINs
    •Describe 3 benefits the UCC have in a CIN

Faculty Bio:  Michael F. Boyle, MD, MBA

Michael F. Boyle, MD, MBA, COC(a), FACEP Dr. Boyle provides oversight for Emergency Departments and Urgent Care Centers in the Northeast region. After residency training, he has practiced Emergency Medicine, Urgent Care, and Telemedicine for many years. Since 1994, he has served as a medical director, System Chairperson, and Regional Medical director. He developed one of the earliest ED based fast track/Occupational Medicine programs in Richmond, Virginia. With continued interest in Urgent Care Medicine and Population Health management, he earned an MBA with a Healthcare focus and during that period produced, “The Healthcare Executives Guide to Urgent Care Centers and Freestanding EDs (2012)” published by Healthleaders Media. In addition, he is a certified Medical Coder through the American Association of Professional Coders. He leads the Urgent Care (UC) Programs for ECI Healthcare partners (ECIHP) providing consultation for all aspects of UC initiatives related to hospital affiliated sites and independent ventures. He actively manages several UC sites for ECIHP along with Emergency Departments in the Northeast. Finally, he lectures at local, state, and national programs discussing issues related to Emergency Medical Services, Population Health Management, Health Economics, Urgent Care Management and Service Integration, Healthcare Modeling, Infectious Disease, Patient Satisfaction, and Healthcare Management. In addition, he has published multiple book chapters and professional journal articles on similar subject matter.

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.

Urgent Care Management Certificate 

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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