Developing a Scalable, Repeatable Model for Growth
1 hour Audio and Power Point Presentation
Recorded April 19, 2016
Find the best way to enjoy the trials and tribulations of building an urgent care business. Learn how to set goals and priorities to build a successful company that produces exceptional results. Develop your roadmap to the future whether that includes plans for 1 or 50 clinics. Create the stability and success that rewards in time to spend on writing the next chapter of your company or perhaps the industry.
•Assess your companies operational sucess in comparison to industry benchmarks.
•Set goals and priorities to build/refine your business model to achieve exeptional results.
•Develop KPIs and dashboards to engage and align the entire team.
•Identify key business development cycle characteristics.
•Evaulate the pros and cons of business models to support growth from 1-50 clincs or more.
Faculty Bio: Lynne Rosen
Lynne Rosen is the Chief Executive Officer of PhysicianOne Urgent Care. Lynne’s primary focus is to build a great company that improves the quality of peoples lifes by providing convenient, affordable care that also results in positive shareholder value. In this role, Lynne brings her 20+ year experience in leading organizations to become industry leaders. Her track record of success comes from developing high performance teams that on focus on execution and results. Additionally, she has the innate ability to rally the team around a clear vision and goals while focusing the details that lead to success. Lynne joined PhysicianOne Urgent Care in March 2015. Prior to joining PhysicianOne Urgent Care, Lynne was the CEO of Claris Vision which, under her leadership, grew to 12 locations, $40MM in revenue and 12% EBITDA in just 2 years. Lynne’s experience in senior leadership positions started well before Claris Vision and PhysicianOne Urgent Care. At Best Doctor’s, she held consecutive roles as President, USA and Chief Operating Officer. During her 5 year tenure and leadership, the business grew from $63MM to over 100MM, and experienced double digit EBITDA growth. Lynne started her career in healthcare by co – founding, Occupational Health + Rehabilitation Inc which over the course of 13 years became the 3rd largest occupational health care company in the US with 35 clinics in 10 states; 60MM in revenue and an impressive 11% EBITDA. The business was sold to Concentra Health Systems Inc. in 2005 at 2.5X the premium to its market value and 11 times EBITDA. When Lynne isn’t leading high-growth companies she is on her sailboat where she delights in the smell of the fresh ocean air and the company of her family.
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.
Urgent Care Management Certificate
Earn 1 UCMC credit in Operations by listening to this recorded session.
Submitting for Credit:
If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit. Your credit will be placed in your profile under Professional Development or click on "My Credits". Email firstname.lastname@example.org with questions.
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