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Cross-Training Staff Package

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Price: $70.00
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1 hour Audio and Power Point Presentation

Recorded April 17, 2016

Staff expense is one of the largest line items on your monthly expense report. What can you do to keep this cost down, but not stress the other members of the workforce by allocating too many tasks to fewer staff? Cross-training provides an organization the ability to be flexible when demand shifts from patient focused to billing/collecting to population management activities. This course discusses how to structure a cross-training program, and how to measure the success. Join the presenter as she tells the story of one group's success and failure.

Faculty Bio: Amy C. Dunatov, MPH, FACMPE, CCS-P, ICDCT-CM

Amy Dunatov, MPH, FACMPE, CCS-P, ICDCM-CT has extensive experience in medical practice management, including both private practice and hospital-owned multispecialty group settings. She has comprehensive knowledge of billing and E&M coding, physician compensation plan design, financial and operational benchmarking especially as it relates to physician compensation and productivity. She is an independent practice management consultant sharing years of knowledge and experience with practices across the U.S. Amy received her BS in Business Administration from Gardner-Webb University and a MPH from University of North Carolina School of Public Health. She has achieved fellowship status in the American College of Medical Practice Executives, the educational branch of Medical Group Management Association (MGMA). She attained certified coding specialist designation from American Health Information Management Association in 1992 and is an ICD-10-CM certified trainer.
Credit Information:

Urgent Care Management Certificate

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.

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