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Urgent Care State of the Union: Future Success or Saturation Package

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Urgent Care has seen a rapid expansion over the last decade. Changes in healthcare financing from fee for service to population health results in shifts in the location patients receive care. Defining a potential population for care along with determining a correct location brings the site owner success. Many large metropolitan areas have reached the saturation point; therefore, increase in healthcare provisions result in distribution of the same population among more practitioners. These locations result in poor financial performance and failure. Smaller cities have not reached the saturation point and are prime areas for urgent care growth.

Faculty Bio: Michael F. Boyle, MD, MBA

Michael F. Boyle, MD, MBA, COC(a), FACEP Dr. Boyle provides oversight for Emergency Departments and Urgent Care Centers in the Northeast region. After residency training, he has practiced Emergency Medicine, Urgent Care, and Telemedicine for many years. Since 1994, he has served as a medical director, System Chairperson, and Regional Medical director. He developed one of the earliest ED based fast track/Occupational Medicine programs in Richmond, Virginia. With continued interest in Urgent Care Medicine and Population Health management, he earned an MBA with a Healthcare focus and during that period produced, “The Healthcare Executives Guide to Urgent Care Centers and Freestanding EDs (2012)” published by Healthleaders Media. In addition, he is a certified Medical Coder through the American Association of Professional Coders. He leads the Urgent Care (UC) Programs for ECI Healthcare partners (ECIHP) providing consultation for all aspects of UC initiatives related to hospital affiliated sites and independent ventures. He actively manages several UC sites for ECIHP along with Emergency Departments in the Northeast. Finally, he lectures at local, state, and national programs discussing issues related to Emergency Medical Services, Population Health Management, Health Economics, Urgent Care Management and Service Integration, Healthcare Modeling, Infectious Disease, Patient Satisfaction, and Healthcare Management. In addition, he has published multiple book chapters and professional journal articles on similar subject matter.

Credit Information:

Urgent Care Management Certificate

Earn 1 UCMC credit in Operations by listening to this recorded session.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.

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