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Diagnosing Deception in Urgent Care

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Diagnosing Deception in Urgent Care

1 hour Audio and Power Point Presentation

Recorded April 19, 2016

Course Description:

Intentional deception by patients occurs frequently. The reasons a patient may choose to deceive the provider are numerous, but often predictable. The medical interviewer may not feel prepared in detecting deception, but a provider can be trained to observe and listen for consistent signs of deception such as changes in the voice, posture, and facial expressions. Participants learn how to observe for microkinetic facial expressions, pitch changes, and verbal and non-verbal cluster behaviors. The correct use of causation analysis and biological plausibility will be demonstrated to participants as tools in determining if a patient's story is true.

Learning Objectives: 

    •Identify the psychological reasons why patients may be motivated in presenting a fabricated or feign injury/illness.
    •Detect verbal indicators of deception.
    •Observe and correctly interpret physical and postural changes which are associated with deception during the patient interview and examination.
    •Recognize facial expressions which indicate fabrication.
    •Determine the appropriate steps in managing deception during a patient encounter.

Faculty Bio:  Don Cui, PA-C, AE-C

Don Cui, PA-C, AE-C Cadillac Occupational Medicine and Midmichigan Health Care Urgent Care in Clare Don Cui has been a clinical PA for 29 years and has practiced in multilple enviroments. He started his career in Pediatric Otolaryngology in St. Louis, MO, and then moved to Litchfield, IL where he worked in a Family Practice/Rural Healh Clinic for 22 years. Since 2012 he has been working in multiple Urgent Care Centers in Illinois and Michigan and transitioned to Occupational Medicine in 2015. His interest in intentional deception has led him to study the topic in detail from noted authors and criminal investigators. Mr. Cui has a strong interest in respiratory illness. Mr. Cui is the first PA to become nationally certified as an asthma educator. He served on the National Asthma Educator Certification Board for 2 years. Mr Cui is a national speaker and has published multiple articles on asthma.

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.

Urgent Care Management Certificate 

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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