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Data Driven Decision Making: Perception Is Not Always Reality Package

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1 hour Audio and Power Point Presentation

Recorded April 18, 2016

By nature, the urgent care business is highly dynamic and can change rapidly, which requires constant decision-making. Formulating decisions based solely on perception can be limiting, since data may tell a different story. In this session, explore what influences perception and how data can drive better business decisions in urgent care. Look at typical decision-making in organizations and techniques to structure and improve the process for management.

Faculty Bio: Jeff Pendino

Credit Information:

Designation Statement
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Accreditation Statement
The Urgent Care Association of America is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Urgent Care Management Certificate

Earn 1 UCMC credit in Accounting & Finance by listening to this recorded session.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.

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