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Data Driven Decision Making: Perception Is Not Always Reality Package

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1 hour Audio and Power Point Presentation

Recorded April 18, 2016

By nature, the urgent care business is highly dynamic and can change rapidly, which requires constant decision-making. Formulating decisions based solely on perception can be limiting, since data may tell a different story. In this session, explore what influences perception and how data can drive better business decisions in urgent care. Look at typical decision-making in organizations and techniques to structure and improve the process for management.

Faculty Bio: Jeff Pendino

Credit Information:

Urgent Care Management Certificate

Earn 1 UCMC credit in Accounting & Finance by listening to this recorded session.

Submitting for Credit:

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.

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