Discuss the additional equipment and training needed to add occupational medicine as a service line in your urgent care center. Review additional training and certifications needed for your staff as well as marketing ideas and customer service and satisfaction.
1 hour Audio and Power Point Presentation
Recorded April 18, 2016
Faculty Bio: Bonnie L. Peterson, BSN
Bonnie Peterson, RN, BSN, CAOHC Bonnie Peterson is currently VP of Operations for Urgent Care Consultants. Prior to this position, she was the Workman’s Compensation Claims Coordinator at United Technologies Aerospace Systems in Rockford, IL. She was responsible for working with the injured employees, and managing the claim by working with the employee, physicians, and insurance company. She spent 20 years prior to that as the Director of Clinical Services for Physician’s Immediate Care in Northern Illinois. Bonnie has spent the majority of her nursing experience in urgent care and occupational health. She currently holds instructor certification for evidential breath testing, and urine drug screens. She is certified to complete pulmonary function testing and occupational audiology testing. During her tenure at Physician’s Immediate Care, she was Director over 19 clinics in 3 different states. She was directly responsible for staff training, development and quality. She was directly involved with new clinic expansion and start up. She successfully reached across all departments to help manage costs, quality and growth. Bonnie was born into a military family and has 5 siblings. She has been married to her husband, Russ for 37 years and has two grown sons, Shane and Joel. She is an avid Chicago Bears fan, loves watching her sons in sports and music performance, loves to garden, ride motorcycles, and spending time with friends and family.
The Urgent Care Association of America designates this enduring material activity for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education.
Urgent Care Management Certificate
Earn 1 UCMC credit in Operations by listening to this recorded session.
Submitting for Credit:
If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam. You must answer 3 out of 5 correctly to receive credit.