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Spring 16 Bundle: Managing People in the Urgent Care Center

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Managing People inYour Center 

6 hours of  Audio and synced Power Point Presentation

Recorded April 17, 2016

Course Description:

Your center staff, and how they effectively work together as a team, is one of the biggest assets of your company. Through this course, participants will obtain the do’s and don’ts foreffectively managing, motivating and empowering staff while understanding how to becomean effective leader and clear communicator. Implementing the principles offered through thiscourse can pay off tenfold for your center.

Sessions include:

Emerging Human Resources Issues, Kurt Tullar, JD

Human Resources: Recruiting, Chris Mathew and Kelli K. Mulloy, CPA 

Taking the Administrative Team to the Next Level, Logan McCall, MBA, CMPE

Teamwork Makes the Dream Wor, Mary Kate Dilts Skaggs, DNP, RN, NE-BC

Building a Positive Team Culture, Enaka M. Yembe, MD

Cross-Training Staff, Amy Dunatov, MPH, FACMPE, CCS-P, ICDCT-CM

Credit Information:

Designation Statement

The Urgent Care Association of America designates this enduring material activity for a maximum of 6 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education. Credit for this course is good for 1 year after purchase.

Urgent Care Management Certificate 

Earn 6 UCMC credit in Human Resources

Submitting for Credit:  

If you would like to submit for either of the credit above, once you complete the activity you must submit for credit you will need to complete the 5 question exam.  You must answer 3 out of 5 correctly to receive credit.  Your credit will be placed in your profile under Professional Development or click on "My Credits".  Email with questions.  

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